Warranty
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Custom Equine Works has a 1 year limited warranty from date of purchase on all browbands and belts. If
a browband or belt is determined by Custom Equine Works to be faulty within one
year, it will be replaced at no cost to the customer. Please take
special care of your browbands and belts! For Stockpins, Bracelets and Dog Collars, Custom Equine Works has a 6 month limited warranty from date of purchase. If
a stockpin, bracelet or dog collar is determined by Custom Equine Works to be faulty within 6 months, it will be replaced at no cost to the customer.
Custom Equine Works does not replace
any products that are broken due to misuse, destroyed by horse or other
animals, acts of God or any other harmful circumstance. After one
year from the date of purchase, the cost of restringing a browband is $45 plus shipping and
handling both ways. After one
year from the date of purchase, the cost of restringing a belt is $75 plus shipping and
handling both ways, plus the cost of any and all lost beads. After 6 months, dog collars can be restrung for $25 and stockpins redone for $10. Bracelets are on a case-by-case basis. Please contact us for bracelet repairs!
For all CEW products, extra beads that are replaced will be charged individually depending on how many and what kind need to be replaced.
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